What method do you use to ship?
All orders, with the exception of orders including fragrances, are shipped via USPS priority mail. Most items are in transit for only 1-3 days. Orders including fragrances are shipped via USPS parcel select ground, and can take up to 7-10 days in transit.
I just placed my order. When will my package ship?
Orders placed before 1pm, will most likely ship the same day. Handling times varies, especially if ordered on days in which we are closed such as Sundays and Mondays, however, handling will never take more than 2-3 days. If an item is out of stock, we will inform you asap, and you will not be charged for that item.
I received my items, and they don't fit correctly. Can I receive my money back?
We are very sorry they did not work out, however, as stated in our return policy we only issue store credit. Return shipping is also at the expense of the buyer, even if free shipping is offered. You are free to use your choice of shipping once your return request has been approved, and we will issue your online store credit as soon as we receive your returned item.
How can I contact you?
Please email us at: firstname.lastname@example.org or you can contact us toll free at: 1-800-961-9501